Ring App

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U
Live view not working. Everything else does
live-view
troubleshooting
wireless-security-cameras
Nothings changed but live view will not connect. Have had everything up and working for at least 7 months with no issues. But for the last month or so live view has just stopped working. Have good connectivity, 4 cameras, including 1 doorbell. All are battery powered. Fully charged. NOTHING has changed. Live view now just spins and says “connecting”. Will record what I’ve “watched” but doesn’t show the live picture. Great for a security camera… Any help?

75361

2

59

22-10-2021 12:08:34

Responses (47)

U
I am having the same problem. It started about a month ago. Any help out there. Can't find any words of wisdom on line.

0

22-10-2021 12:58:01

U
Mine won't connect to live view while on cellular connection. If I switch my phone to WiFi it works but it's useless if I'm away from home and not on WiFi. It started about a month ago too. My suspicion is that the latest update has a bug in it.

1

22-10-2021 03:18:58

G
Have you upgraded your phone?

0

22-10-2021 07:55:56

G
I believe this is to do with IOS update. My wife's phone is 14.7 and works fine mine is 14.8.1 and no live view.

1

13-11-2021 01:56:31

P
This is happening on our system too. I can view live view on my iPhone but my wife cannot on hers. Both phones are IOS 15.1.

0

13-11-2021 02:30:05

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