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Live view not working. Everything else does
Nothings changed but live view will not connect. Have had everything up and working for at least 7 months with no issues. But for the last month or so live view has just stopped working. Have good connectivity, 4 cameras, including 1 doorbell. All are battery powered. Fully charged. NOTHING has changed. Live view now just spins and says “connecting”. Will record what I’ve “watched” but doesn’t show the live picture. Great for a security camera…Any help?
82056 •
10 •
63 •
22-10-2021 00:08:34
Responses (49)
- U
Please Vote for ‘Feature Request’ to fix Live View.https://community.ring.com/t/fix-the-ring-mobile-app-to-properly-use-lte-4g-without-the-many-reported-issues/112034Thanks.
•0
27-01-2022 20:52:56
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- L
Hi All- Ran into this same issue. Live view worked on my phone but not my pc. I chased it down endlessly with above suggestions. Turns out somehow my browser had lost permission to the mic and this prevents Live View from connecting. Cleared my browser settings, allowed it permission when it asked and fine since. SO. DUMB.I hope this saves one of you some frustrated troubleshooting.
•4
26-02-2022 01:02:31
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6New iPhone with up to date software. I’ve had this issue for months. For me there was an app update at some point and the app lost “Local Network” access in the iPhone settings. Not quite the same as mic access but the same idea. Hope this helps others.
•1
14-03-2022 04:56:40
- B
Live view on the app suddenly stopped working on cellular data the last view days. The app will work if im on wifi and to get it to work on the phone while I'm not home I have to switch to the browser on the ph and check live view from there. Its not an issue with my data. I've tried everything to get the app working again on cellular and it wont. IT is also not working on my housemates ph either and we both have ATT Samsung Notes ( 9 and 20 Ultra) . I can still get motion detections and view recordings - everything is working except live view with cellular data . - Update - I was able to get live view working on rapid ring at least which is a bit absurd to me but at least its working for now.
•0
08-03-2022 20:36:05
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- D
A lot of talk here, but how can we get it to work? Live View worked on my old phone. It works on my wifes old phone. I have the newest iPhone 13 and it will not work. If I click on Live View, it does NOT show me a live view, but does record the live view that I can view after. I want a real-time live view. Please help.
•1
01-04-2022 16:59:52
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user6887
Please Vote for ‘Feature Request’ to fix Live View.https://community.ring.com/t/fix-the-ring-mobile-app-to-properly-use-lte-4g-without-the-many-reported-issues/112034Thanks.
0
27-01-2022 20:52:56
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