My live view is not connecting and my service provider asked for the Ring server gateway IP. Can anyone assist. Thanks
Hi @nicolas. That information can be accessed by our support team. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.