Live view no longer works in Android app

Hi, live view no longer works on the Android app. Just sits there at “activating device”. I know over all the system is working because it works on my iPhone just fine.

I have force stopped. Cleared cache. Cleared memory. Reinstalled. Checked that it has all permissions granted. Still not working on Android, yet it does on my iPhone.

Any ideas?

Hi there, @CaptainBDSC! As you mentioned using an Android mobile device, please ensure there are not any android apps installed that conflict with the Ring app. I also recommend trying out the Rapid Ring app, designed for optimal access to live view. Please ensure there is not a vpn enabled on your mobile device, as well. Feel free to let us know how this goes! :slight_smile:

Non of those apps are installed on my phone. Not sure why it would just randomly stop working.

I tried Rapid Ring and it does allow me to view live view. Thank you!

1 Like