Live view issue using cellular

Live view not working using cellular. This affects all my cameras, ring doorbell, ring floodlight, and camera. Using wifi live view works perfectly, also when viewing from ring.com all cameras working using cellular.

If using a VPN on your phone turn it off and see if it works then.

Hi @PapaMiller. As @SolarEclipse mentioned, make sure you’re not using a VPN when trying to access the Ring app. Since the Live View works on wifi, the issue seems to be isolated to when you’re using your cellular data. I’d recommend checking if there are any firewall or security settings that could be blocking the Live View. There may also be insufficient speeds to stream Live View.