Live View Image is cropped on the edges

Like the title suggest - live view and recorded videos are displaying cropped on the left / right edges. The video can be zoomed in, but it never fills the side edges...this does not happen on another phone that's sync with the Ring app and started recently for me.If you look at the attched image you can see the blacked out sides of the image...I have removed the app, restarted and reinstalled to no avail...has anyone had a similar problem or have a solution?