Live View - Google Chrome - NOT WORKING


The windows app was useless, but now they’re removing it soon anyway. The work around to view this on PC is to go to and sign in to see live view and history of videos. WELL…i can view any event, that’s great, HOWEVER I CANNOT view any live views, it just won’t stream. BUT…if I go to history, the live view i attempted, WAS RECORDED!?? What’s up with that?? I like being able to bring this up on my pc when I’m in my office at home. Thanks!

Hi @chrisxpierce. We have this Help Center article here to help with some Live View concerns. If you continue to have issues with Live View on, I suggest reaching out to our support team.

Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.

I’m having the same issue, were you able to resolve the problem and get it to work?

Seeing as Ring support isn’t helping to answer this specific issue:

The link below fixed this for me.


Thank you so much for posting this here! It worked right away. What an easy fix!

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Awesome thanks so much for this it was really frustrating me! Very helpful!