Live view giving trouble

Hi there, neighbors! It looks like several concerns are shared in this thread, more than just live view. Usually when multiple concerns exist, the best things to check first are resources. Check out our Community post about RSSI for tips on improving wifi signal strength. Here is also our Live View Troubleshooting article containing the best steps to improve live view connection.

While this information can be helpful, more direct support might be better to tackle all of these concerns at once. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.