Live view doesn't work on android devices with main account

Hi,I've been using Ring since last year, but 2 months ago the Ring app on Android doesn't work when I try to access the live view feature. This only happens with my main account (who manages my 1 doorbell and 2 floodlight cameras).My wife and my son have accounts, and I have shared the cameras with them, and they can access without any issues, but if they try my main account on their devices, it doesn't work as well.I tried removing the app on 3 different phones, clearing the cache settings, and on the 3 my main account doesn't work.Can anybody from the support team help me with this issue?Best,Carlos.