Ring Security Cameras

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U
Live view detected but it wasn't me
live-view
cs-support

The past 2 nights we've had a Live View show up in the History in the middle of the night, but there was no motion detected and it wasn't me who looked. I've not gotten a straight answer from Ring Chat. I changed the Ring password yesterday, but it happened again last night. It's spooked me but all I'm told is no one can hack it unless they go thru the security and sign in. I'm sure anything can be hacked when on wifi. Anyone else had this?

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26-01-2023 03:06:16

Responses (2)

  • J

    Hi @user34479. Your safety and security are our top priorities, and our support team is always available to address any security concerns. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) to further investigate. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

    0

    27-01-2023 07:51:05

    • S

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

      0

      26-02-2023 07:51:28

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