Ring Security Cameras

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Live view and motion detection

Hi, I'd like to ask your help about a couple of problems with my cams. I have 2 spotlight cam battery and 1 stick up cam wired (connected with POE). When I bought them last year everything was fine about the live connection with the app. Some months ago I started to have problem when I go live to see what is happening at home. Actually I'm never able to see the live. I can only see an updated image in the dashboard. Even with the stick up with wire connection it doesn't work. Why? The second question is about the detection. I set the function only people but if a cat walk in my garden I receive the notification. I bought the cams also to connect them to my alarm system via IFTT but I can't do it otherwise the alarm will start also for a silly cat! Why the function doesn't work? Please let me known how to fix this 2 problems. Thanks ti all the community Regards Daniele Italy

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29-05-2020 06:25:10

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