Live not working since free trial

Hey neighbors! When not subscribed to a Ring Protect Plan, the ability to live stream or live view becomes crucial. Answering an event quickly is the best way to catch an video live, and is best accomplished with optimal wifi signal and motion settings. Check out your RSSI in the device health section of the Ring app, to ensure for optimal wifi signal. I recommend also using the Rapid Ring app, as it is designed for the quickest access to live view.

Feel free to also check out our Community post for troubleshooting live view. For further assistance, please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.

1 Like