Ring Security Cameras
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A
Live mode on floodlight camera delay/ Error recording
hardwired-security-cameras
troubleshooting
cs-support
Lately my floodlight security camera has been having problems with live view. Then when I try to playback the footage gives me an error with the recording and didn't record the footage.
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21-08-2023 02:05:16
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Justin_Ring
Hi @albetancourt. I recommend trying the following steps for your concern: - [Reboot your Camera using the Ring app](https://support.ring.com/hc/en-us/articles/7438395032980-Rebooting-your-Video-Doorbell-or-Security-Camera). - Reboot your router by unplugging it for a few seconds and plugging it back in. - Verify that your Camera has [good signal strength](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229). If you have tried these steps and are still having the same concern, give our [support team](https://support.ring.com/hc/en-gb/articles/213608406#store-opening-hours) a call for further assistance.
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23-08-2023 06:19:05
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