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T

TheSibster2021

Live feed in dark view and won’t go away
troubleshooting
hardwired-battery-video-doorbell

I have a video doorbell 3 on my front door and recently it started appearing in a dark background in my live view as well as the regular feed. Can anyone help me out here?

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30-01-2023 02:03:35

Responses (2)

  • T

    Tom_Ring

    Hi @TheSibster2021. Can you share a screenshot or video of this? That will give us a better idea of what is going on and how to correct it. Thanks, neighbor!

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    31-01-2023 01:25:00

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    • U

      usersrtr

      Hi, the same thing happened to us. However, our ring doorbell was about four years old. We had to replace the camera itself had gone bad inside of the doorbell. It would still record, but it had an Amber dark resolution.

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      07-12-2023 01:18:12

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