Ring Video doorbell does not pick up on all activity, sometimes has a day off, just wondering if i have the settings right new app update doesnt allow distance to be selected, can anybody help with this please
We’re here to help, @helenh72! Periodically revisiting your Ring app features and settings, is certainly a great way to get the most out of your Ring devices. As we are always working to add to and improve on our features and devices, exploring any new options might help you obtain a more optimized experience. For instance, check out our Community post about customizable motion zones on battery devices.
In addition to motion settings, there are other features within the Ring app that can impact motion, such as Modes or linking devices to trigger motion. Checking these options, as well as motion scheduling, will ensure that your Doorbell is set to detect and alert for motion as desired. I hope this helps!