Lines going across screen when recording or live stream

[user42148]

Lines going across screen when recording or live stream
Ring doorbell 4
I’ve reset the doorbell but still the same

[F-U-Z-Z-Y-O-V-7]

Hi, i have been experiencing this problem also during night time recordings. I’ve had the gen4 nor even a week and im starting to regret buying it.

[Justin_Ring]

Hi neighbors. I was able to find this Community post where others have had a similar concern. There is a marked solution with steps to try and what to do if those steps do not work.