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Tom_Ring
Hi @Dazone. By nature, Shared Users do not have the same access in the Ring app. Owners of the Ring account will see menus/settings that the Shared Users are unable to access. This Help Center article [here](https://support.ring.com/hc/en-us/articles/115005235186-Controlling-Ring-Devices-With-Users-and-Roles) has information on Shared Users and their access. I hope this is helpful.
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05-05-2021 19:47:28
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