The lights on my floodlight cam will turn on manually, but they stopped coming on during motion. I checked the settings and confirmed they are correct. It’s a hard wired unit so I powered it down a few times but that does not solve the issue. Help please. The unit is about 4 months old.
Hi @user35008. You can also try rebooting your Camera in the Ring app. If you have tried this step and are still having the same concern, give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.