Lights slightly glow when turned off

When floodlights are turned off, they still glow a bit…
Just like some kinds of LED bulbs won’t turn completely off without a two poled switch.
What could be wrong?

Hi @Kennyboiii! Thank you for the image example of this concern. The Floodlights should only be on during motion triggering, linked device triggering, or when triggered in the Ring app via manual toggle.

If the Floodlight Cam is losing power or if there is a dimmer switch controlling this Cam, these factors could cause unexpected results in light functionality. If flipping the breaker switch to power down this Camera then powering back on does not resolve this, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.