Lights on Floodlight Cam Plus stay on

I recently disconnected my FL cam for siding installation. I reinstalled it, exactly the way it was wired before and now the lights will not turn off no matter what I do. What gives?

Hi there, @BrianT! Lights will only usually remain on if there is a schedule to do so, or if the Floodlight Camera is not successfully reconnecting to the network. As you mentioned having this working before, there is likely not a schedule active. Please reconnect your Ring device by following the steps in this help center article.

Please also ensure there is not a VPN enabled on your mobile device. I hope this helps! :slight_smile: