Ring Security Cameras

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Light motion zones on wired spotlight cam will not stay disabled

Since I updated to the version of the Ring app which introduced modes, the motion zones for my spotlight cam lights will not stay disabled. I disable the 3 zones and hit save. It shows that the zones are off. However, within a few minutes the zones go back on without me touching the app. I am running Ring app version 5.24.1 on an Iphone 8 running IOS 13.3.1. This issue makes the device useless because we often sit outside in the evening and cannot stop the lights from turning on every time we move. Anyone else see this issue?

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05-04-2020 17:56:37

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