Latest update

I was growing accustomed to the ring experience overall I found it to be rather helpful but then a few nights ago at 3am the alert went from “motion detected in daughters room” to “there is a person in daughters room” and i almost died. I am not sure why you would find that updating “motion” to “person” would be a good thing especially when I am sure you are well aware of how sensitive the cameras are. I am hoping that you guys go back to motion instead of person because it is very nerve racking, I won’t lie - I am currently searching for a new camera system because of this.

Hi @Yayaa. The Alerts that you receive can be changed in the Ring app. To change these tones, select your device in the Ring app and tap on Device Settings, then Notification Settings and App Alert Tones. I hope this information helps.