Last MacOS update not allowing login?

Latest of the MacOS Ring App keeps giving me “Unauthorized” when I go to log in.

Recently switched to a new MacBook.

Web Login works okay with username/password, but sent a 2-factor code from Ring to my phone to verify identity.

Is the Mac App being blocked because it won’t do the 2-Factor process yet, or is the MacOS app treating my long/complex password differently than the web-interface?

–>Tom

So apparently the last MacOS client update was hanging. Deleting and re-installing the app fixed the issue, and allowed the two-factor authentication to succeed.

(If anyone else has been seeing this problem).

1 Like

Thank you for sharing your experience @TomGilheany, as well as for the update on the solution you found! We’ve marked your update as a solution for other neighbors in the Community :slight_smile: