Ring Alarm

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P
Keypads and Motion sensors went offline
cs-support
z-wave

Both Keypads 1 gen1 and 1gen2 as-well as a motion sensor went offline last night around 11:40 PM PST. Other z-wave devices stayed online and some are within a few feet from the failed devices. I can reconnect the devices if I move them within a few feet of the hub but as soon as I put them back to the original location they fail. They have been in the same location for more than a year. Any one know what could have happened?

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05-12-2021 21:48:42

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