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rfuller783

Keypad Replacment Offer - Shipping Labrl
shipping
cs-support
keypad

Received my 2nd gen for free today but there was not a return label in box to return 1st gen. It didn't ask for a credit card during order. Do I keep the 1st gen one then?

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12-03-2023 06:55:58

Responses (2)

  • C

    Caitlyn_Ring

    Hi @rfuller783. I'd recommend following up with our [support team](https://support.ring.com/hc/en-us/articles/213608406) to clarify on what you should do with your original Keypad. They'll be able to review your account and send a shipping label if needed.

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    •

    13-03-2023 04:50:14

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    • S

      system

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

      0

      •

      12-04-2023 04:50:53

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