What are the check mark button and the X buttons on bottom right and left of keypad for? Don’t see them explained along with the other buttons on online diagram picture
Hi @Topdog417. The two buttons are used for a couple different purposes. As stand alone buttons, the X is used when you need to cancel the input of a code (typed in the wrong code) as it will allow you to stay over. The check mark is used to confirm when you want to bypass a sensor on your system. There is also a **Panic Button function on the Ring Alarm keypad that involves these two buttons. ** On the Ring Keypad, press and hold the check and the x buttons for three seconds to trigger the Panic alarm. Please note that you should only do this if you are in a panic situation and need immediate police dispatch to your plan for Professional Monitoring.
@Chelsea_Ring, I thought that was how panic worked on the 1st gen, and the 2nd gen had dedicated police, fire, medical panic buttons? Are you sure about this?
Also relatedly, on the 2nd generation keypad, do you need to hold the dedicated police/fire/medical buttons for 3 seconds, or are they instant?
Thanks.
@ericrg wrote:
@Chelsea_Ring, I thought that was how panic worked on the1st gen, and the 2nd gen had dedicated police, fire, medical panic buttons? Are you sure about this?
Alsorelatedlyy, on the2nd generation keypad, do you need to hold the dedicated police/fire/medical buttons for 3 seconds, or are they instant?
Thanks.
Hello @ericrg ,
Yes, @Chelsea_Ring is correct about holding both the “X” and “Check-mark” buttons down together for 3 seconds to activate the “Panic” alarm feature, for both 1st and 2nd Generation Keypads , and with Professional Monitoring will result with all 3 responses from Police, Fire, and Medical personnel.
For your question, “On the 2nd generation keypad, do you need to hold the dedicated police/fire/medical buttons for 3 seconds, or are they instant?” These Emergency buttons to get Police, Fire and Medical individual response (when you don’t want all 3 together, like you only want the Police but not the Fire department), you simply press and hold the desired button for 3 seconds to activate. This “3-second holding” the dedicated button is for reducing accidental monetary button tap resulting in an unintended emergency response team being called.
https://support.ring.com/hc/en-us/articles/360039498772
Ring also sells a separate “Panic Button” that is portable or wall-mountable (Dimensions
3.01 inches in diameter and 1.07 inches in thickness), which gets all 3 Police, Fire, and Medical response after you hold the center button for 3 seconds.
.
httpss://ring.com/collections/all-products/products/panic-button
httpss://support.ring.comhcc/en-us/articles/360022095492-Ring-Alarm-Panic-Button-Information
Although you didn’t ask about the “SOS” feature with the Ring App (with Ring Protection Plan “Plus” and Professional Monitoring). Using the smart-phone is cool for this. In multiple locations on your Ring App, you have quick access to the SOS Red Shield “Exclamation-Point” icon (upper-right corner of Dashboard, Camera video device, or on “Live View” by first tapping the blue “+” icon). It’s safe to experiment with this. Go ahead and try . . . just tap that SOS Red Shield “!” icon. Then you’ll have 3 slide-choices of which emergency agency you need (details on what actions will occur are written there in each choice). Then try sliding (swipe-right) one of the choices. Now you get a Count-down of 5 seconds to hit the “Cancel” at the bottom, before the signal request actually goes out. Also, notice there is a blue bar “Sound Siren Only” at the bottom, which does not notify the Professional monitor people. But tapping this blue bar will sound the Alarm Base Station Siren and Keypad Siren.
httpss://support.ring.comhcc/en-us/articles/360028657792-Using-the-SOS-Button-in-the-Ring-App
More emergency response information:
I hope you find this information useful. 
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