Keypad (1st generation) is bulging

Keypad (1st generation) is bulging. Noticed it stopped working about a week or so ago and thought maybe someone unplugged it, but upon closer inspection it’s still plugged in, but it bulging. Wasn’t able to find a “contact us” link on ring website.

Hi @CQM! Our support team is able to be reached by phone and happy to assist anytime, here. :slight_smile: