I bought a Ring set with a subscription a long time ago. And my keypad (1st gen) is wall-mounted, and powered via USB. Recently, I replaced the outlet with USB port so no need for a plug. And I decided to replace the original USB cable with a shorter cable. I unplugged the old one and plugged a new one. I didn't realize anything wrong. Later I realized that the keypad was not charging. I checked the wall outlet and there is power. I decided to check the cable, so I unplugged the new, shorter cable and plugged the original one. And at that moment I found that something was wrong and USB connector was not fully inserted. So, I decided to open keypad and check and I found that USB port inside the keypad came off along with the "tracks" on the board!!!! So poor quality!!! USB was inserted into keypad just 3 or 4 times! How it is possible that there is no any QA for that!