Ring Alarm
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Key Pad Battery Light
troubleshooting
keypad
Thecl battery light on tbe keypad has come on though it is plugged in to an outlet that I've tested positive for power.I removed and tried charging on separate outlet with the Ring charger cord but no change.How do I remedy this?
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08-04-2023 13:27:14
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Tom_Ring
Hi @user41607. The steps in this Help Center article [here](https://support.ring.com/hc/en-us/articles/360042155432-Troubleshooting-your-Ring-Alarm-Keypad-2nd-generation-) will cover how you can resolve this concern. Let me know if this is helpful!
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10-04-2023 16:21:37
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