‎Key Pad Battery Light | Ring Community

English

Help

Community Home

Ring Alarm

Browse posts, comment, and join in the discussion about Ring Alarm and Ring Alarm Pro.

U

user41607

Key Pad Battery Light

troubleshooting

keypad

Thecl battery light on tbe keypad has come on though it is plugged in to an outlet that I've tested positive for power. I removed and tried charging on separate outlet with the Ring charger cord but no change. How do I remedy this?

322 •

0 •

08-04-2023 01:27:14

Responses (2)

T
Tom_Ring
Hi @user41607. The steps in this Help Center article [here](https://support.ring.com/hc/en-us/articles/360042155432-Troubleshooting-your-Ring-Alarm-Keypad-2nd-generation-) will cover how you can resolve this concern. Let me know if this is helpful!
0
•
10-04-2023 04:21:37
•
S
system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
0
•
10-05-2023 04:22:06
•