Just set up a doorbell (4)

[user17835]

Just fitted a Video doorbell 4 - adding a chime unit - it says I need the QR unit on the back of Doorbell - which is now installed and screwed in!

Is there a work around - I don’t want to unistall the doorbell unit… thanks

[Caitlyn_Ring]

Hi @user17835. Are you setting up the Doorbell or a Chime? If you still have the original packaging that the Doorbell came in, you should be able to find the QR code in there on the Quick Start Insert Guide. You can find more information on the QR code in our Community Post below. I hope this helps!

QR Code Troubleshooting

Why do I need this QR code, and where do I find it? Scanning your QR code is often times be necessary when setting up your Ring devices. QR codes (and MAC ID Barcodes) let you easily identify Ring devices while working in the Ring app. QR codes can be scanned, or you can enter the 5-digit code manually. Check out our guide below on where to find a QR code on most* Ring devices. [QR Code Location & Examples] Note: If you experience issues with scanning the QR code or MAC ID barcode, you can…