I just purchased a ring wired doorbell. It seems like my house has two chime boxes, one is on the 1st floor and the other one is on the 2nd floor. Do I need to install jumper cable on the both chime boxes? If so can I purchase the cable at Home Dept, etc.? I see some parts are available on ring online store and Amazon but I want to get the cable today.
Hi @smring. I actually shared some information regarding the installation of the Doorbell Wired in a similar thread, which you can take a look at here. I’d recommend checking that out and seeing if you can find your answer there. If not, our support team can always help at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.