Im goingto install Ring on my house but cant because the Ring app Im needing to download wont install on my phone says its not complatible I have a phone that only 4 years old its a MOTO G5 with android version 8.1 on it? what can I do so I can install the app from the playstore?
Hi @john27553. In order for you to download the Ring app, you’ll need a device with Android 9.
Ok so I guess I will be returning the ring doorbell cam… thanks
Hello, im having issues with downloading the app and i have samsung G9…
I had it downloaded, it would not update , i uninstalled it and now cannot get it installed back. Please help!
HI @user37263. You will need to verify your smart phone is running Android version 9 or higher. If it is less than Android version 9, check to see if your phone is able to update to a newer version; otherwise, you will not be able to download the Ring app.