Issues with purchased new Video Doorbell 2 - video and outside chime

I just recently purchased a ring video doorbell 2 and after completing setup I wanted to run a few tests before permanently mounting it outside. When I press the doorbell button it does not light up, there is no sound and video does not connect. Granted this was straight out of the box with batterly level at 33%.My ISP connection speed is 1gb fiber and I'm running a Netgear Orbi wireless mesh system throughout my house with 2 satellites and 1 base station. Internal wifi speeds are between 800-900 Mbs.The doorbell health check and speed tests show strong signal and excellent speed, but for some reason I still experience the above issues.