‎Issues with person detection

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RingBear

Issues with person detection

negative-feedback

troubleshooting

motion-settings

I have deer, spiders, now even pigeons being detected as people. I need my examples to go to Ring Support. Examples posted on this thread as soon as I figure out how to attach from my phone.

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04-09-2023 12:44:17

Responses (5)

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RingBear
![image|690x388](upload://y05w9po12OhJr4tuZ8miRW02wo7.jpeg) These are the pigeons
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04-09-2023 12:45:22
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RingBear
![20230904_084842|690x388](upload://1Lue3QssNLxO18BrtmuPFkvQ4QQ.jpeg) here is a deer that is not a person
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04-09-2023 12:52:21
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RingBear
![20230904_085427|690x388](upload://qCXFfdlio44VnYjIHxqGEQcClQV.jpeg) here is a spider or a web or something being detected as a person
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04-09-2023 12:55:34
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RingBear
![20230904_085738|690x388](upload://bDJvyeUKrwGa9jAoLrq0ZsFzMKI.jpeg) here are more spider web person detections
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04-09-2023 12:58:19
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Tom_Ring
Hi @RingBear. I'd like to hear more about this concern. What specific model of camera is this? How high is it mounted, and how is it positioned? Can you share a picture of the cam and how it's mounted? Can you also share some screenshots of how you have your settings configured? This will help us better understand this behavior in your cam.
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07-09-2023 04:26:17
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