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Issues with items going offline
I use a Netgear router and a Orbi modem. All my Ring items have functioned well with this setup and remained online. I recently setup Netgear security with bitdefender for the router/modem system to prevent hacking, etc. Now, every so often some of my ring items (not all) will go offline. Eventually they come back online. Has anyone else experienced this and any suggestions? Thanks.
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24-11-2019 18:06:06
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Zatt001
Sounds like a "range" issue and you need range extenders. I went through the same issue and with careful placemant I have not issues. Also, how old is your WiFi router? If over 5years it's time to upgrade! I too had an achient router and upgraded and solved MANY problems...
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02-11-2020 04:01:57
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