Ring Video Doorbell
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Issue with doorbell 2 at night
battery-video-doorbell
Recently I’ve noticed that when the door bell is using infrared the picture becomes awful and has lines through it. I’ve uploaded a picture to as to the issue. Does anyone have any ideas please?Thanks 
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18-05-2021 19:33:15
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Tom_Ring
Hi @Liam1989. Thank you for sharing this image. I suggest performing a reset on your Doorbell, and then reconnecting it to wifi. You can perform a reset by pressing and holding the setup button for 20 seconds, then releasing. Once this is complete, you can reconnect to wifi. Let me know if this works.
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20-05-2021 21:26:28
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