Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.

L
Issue with doorbell 2 at night
battery-video-doorbell

Recently I’ve noticed that when the door bell is using infrared the picture becomes awful and has lines through it. I’ve uploaded a picture to as to the issue. Does anyone have any ideas please?Thanks ![image|230x500](upload://oHuumkHF8QpWp83bHDbfp8KP0Bo.jpeg)

467

0

0

18-05-2021 19:33:15

Responses (1)

  • T

    Hi @Liam1989. Thank you for sharing this image. I suggest performing a reset on your Doorbell, and then reconnecting it to wifi. You can perform a reset by pressing and holding the setup button for 20 seconds, then releasing. Once this is complete, you can reconnect to wifi. Let me know if this works.

    0

    20-05-2021 21:26:28

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members