Ring Video Doorbell

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M
Issue resetting Ring Doorbell (Generation 1)
hardwired-video-doorbell
troubleshooting

My Ring Doorbell (1st Generation) locked up and wasn't responding. This has happened before, and I usually just reset the doorbell then reset it up. However, today, it is asking me to enter a 5 digit device PIN. Help documentation on the app says it is located near the QR code on the device, but there is no PIN number. There is no option to bypass this screen. Does anyone know what to do to continue setup?

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21-05-2021 13:45:17

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