Is there a way to get recordings a couple of hours before I subscribe to a plan?

Question

I just purchase a plan today.  Can I get the recorings from earlier today?  Thanks.

Caitlyn_Ring · Answer

Hey @jw2020, happy to chime in here! Any events that happened prior to the activation of your Ring Protect plan were not saved and cannot be recovered. Feel free to check out this Help Center Article [here](https://support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans) for more information on the Protect plans and how they work.

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Is there a way to get recordings a couple of hours before I subscribe to a plan?

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