I just installed the Stick Up Cam and it shows up on my ring app and my wife’s ring app. We are both running Android apps. When my son checks his ring app on his iPhone it does not show up. How do I get it to show up on the iPhone ring app? I have already tried shutting down the app and restarting it and shut off the phone and restarting it.
Hey @Sallp! In order to get the camera on your son’s phone, you will want to make sure he is listed as a shared user first. You can add him as a shared user under your Main Menu > Settings > and then Users. You also want to make sure that he has access to the camera under his shared user profile under Users.
If you still have issues with it showing up in his phone, please give our support a call at 1-800-656-1918!