iPhone app not ringing

Products Video Doorbells
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1

I have a gen 1 ring wireless doorbell. It no longer rings on my iPhone app. The wireless connection is good and I can do a live view. But when the doorbell is pushed it does nothing on the iPhone ring app.
I can’t find any setting that seem to solve this.
What am I missing ?
App is up to date, reset the doorbell and fully charged.

2

Hi @Cf29. I was able to find this Community post where another neighbor had a similar concern. There is a marked solution with a link that provides steps to try. The solution also lets you know what to do next if those steps do not work.