Ring Video Doorbell
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C
iPhone app not ringing
troubleshooting
wireless-security-cameras
notifications
I have a gen 1 ring wireless doorbell. It no longer rings on my iPhone app. The wireless connection is good and I can do a live view. But when the doorbell is pushed it does nothing on the iPhone ring app. I can’t find any setting that seem to solve this. What am I missing ? App is up to date, reset the doorbell and fully charged.
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13-05-2023 10:50:00
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Justin_Ring
Hi @Cf29. I was able to find this Community [post](https://community.ring.com/t/no-notification-but-settings-are-correct/75213) where another neighbor had a similar concern. There is a marked solution with a link that provides steps to try. The solution also lets you know what to do next if those steps do not work.
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15-05-2023 07:17:09
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