Ring App
iOS App freezing STILLLLLLL!
Hey Ring. Are you ever going to fix this or do I need to go to another company? For weeks now the iOS app has been freeze when trying to view Nearby Incidents. I'm starting to get angry. This makes the main reason for having a ring moot. How about fixing this!
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31-03-2020 08:55:49
Responses (1)
- K
I don't use VPN on my phone but Bluetooth disabled, REALLY? Is your code that weak? I'll give all that a try but you folks need to fix your code so your customers don't have to jump through hopes just to use the app.
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02-04-2020 11:32:58
KWell now. All I had to do was delete and reinstall the app. Lo and behold it's essentially a brand new app with new features that weren't there even after the latest update. Yes I keep all my apps up to date installing the updates the day I get them.
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03-04-2020 01:38:26
KOk, I have a new problem. I can't change the alert to anything other than chimes on my phone, iPhone 7+. The Alexa's work great and do the announcements but my phone just chimes no matter how I set it. Also, I have new features and I can't enable Motion Verification. I select Enable Feature , it says Enabled and it just reverts back to Enable Feature.
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03-04-2020 10:23:19
DI’m absolutely sick of this happening as well. I’m considering a class action lawsuit
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19-10-2020 01:59:23
MI’m having same issue. It’s freezing on IOS. I have to close the app numerous times before I get change settings or watch video. Extremely frustrated!!
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31-10-2020 11:46:05
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Marley_Ring
Sorry to hear this concern is persisting @KevinR! Try removing and reinstalling the Ring app on your mobile device, as well as ensuring bluetooth and VPN is disabled while using the app. Feel free to include a screen recording example so we can assist further.
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02-04-2020 11:09:30
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