an annual subscripton collection has just been made but the bill doesnt show in my purchase history and i need a VAT receipt can you help

I too made a recent purchase with no receipt and my email content is empty.

Hey neighbors! To obtain an invoice, you can call into our support team for this. Chat may be able to obtain an invoice for you, but our chat does has limited support at this time and may be unable to. For this invoice, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.