Internet was out, now is back up but ring doorbell won't record or show live view

My internet was out this morning. I fixed that issue and it is back up, but now my ring doorbell will not record anything. It is showing operational and connected to the wifi in the app but won't show live view or record. So I need to remove it and reboot it via the orange button and why can't I reboot it from the app somehow when it loses the internet connection.