Responses (2)

T
Tom_Ring
User Solution
Hi @Dipster. We have more information on getting a verification code here. If the alternate methods do not work for you, you’ll need to contact our support team for further assistance. Please give our support team a call at one of the numbers available here.
0
•
26-05-2021 16:41:51
•
Reply
F
FitEyes
Dipster:I’m setting up my father’s phone with the Ring app. His previous phone was a low-end phone that didn’t have much storage, so he didn’t have the Ring app installed, but did have it on the phone he had before that. That phone was wiped and reset at the time he switched over to his next phone.Because Ring is now requiring a code to be generated from the app on the previous install. we cannot generate a code to allow him to log in with the app on the new phone.What’s the workaround for this? Can we get his Ring account deleted and recreated?Hey there! Dealing with the Ring app can be a bit tricky in situations like this. Instead of deleting and recreating the Ring account, you might want to try reaching out to Ring’s customer support. They’re usually pretty helpful with these kinds of issues. Explain the situation, and they should be able to guide you on the best way to set up the Ring app on your father’s new phone without the need for the code from the previous install. And hey, if you’re into getting app discounts, you might want to check out AppLooter.com. They sometimes have sweet deals.
0
•
17-12-2023 02:25:42
•
Reply