Bought a new transformer and I get 17.xx volts at the wires that connect to the doorbell. When I attach the doorbell it doesn’t turn on.
Hi there, @HazmatJeff! Having a new transformer is a great start. Some other things to check for power is the wiring gauge, wiring connection, and the installation of your pro power kit. Please allow for the Video Doorbell Pro to collect power for up to an hour before attempting setup. I hope this helps!