Installation Spotlight Cam

I purchased this two weeks ago and I’m trying to install it but it’s already been registered and I cannot find the person contact information
How can I transfer it to my account please

Hey @ROGANN. You will need to reach out to our support team to get this escalated. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.