Inside doorbell not ringing

I have Video Doorbell Pro 2. I installed it following the instructions but the inside doorbell doesn’t chime. The Ring itself works fine. I couldn’t find the brand or model. Please help :slight_smile:

Oh also I tried both mechanical and digital options in the settings app. Made no difference.

Hi @user11122. Thank you for providing the picture, as this really helps! Everything looks correct from what I can see. I would just make sure that the wires coming from the Pro Power Kit are in there securely. You’ll need to contact our support team to help you get to the bottom of this. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.