Indoor ring camera died suddenly

I think I have had these cameras for 3 months and one won’t turn on now. Randomly turned off one day. No lights, response to on switch, doesn’t matter what outlet I use around the house. It’s the white indoor security camera you plug into an outlet and can mount on the wall or place on a shelf. Motion activated.

Hi @Sbrewer731. A factory reset and new setup in the Ring App typically resolves concerns like this. First, ensure the power cable on your Indoor Cam is fully plugged in on both ends, at the outlet and at the Cam. To reset your Indoor Cam, hold down the setup button on it for at least 20 seconds. After the reset is done, walk through a new setup in the Ring App with the steps under Set Up a Device. Complete the setup process and let me know if that helps! :slight_smile: