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Ring Security Cameras

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S
Indoor Camera speaker stopped working
hardwired-security-cameras
cs-support

Hello My Indoor cam speaker appears to have stopped working. I can hear audio and what I’m saying into my phone on the app but no sound comes out of the camera. The siren also doesn’t make any sound This has previously worked fine and my Ring Doorbell still works I have tried powering down the camera, holding the power button for 30 seconds to reset, deleting and reinstalling the app. Still no audio from the camera speaker This only seems to have been a problem since the app was updated recently I have checked on 2 iPhones and both are the same

6116

0

1

02-05-2020 12:27:26

Responses (6)

  • C

    Hi @Stuart80. It seems you've done the extend of your troubleshooting for the camera's speaker not longer working. If you can, please give our support team a call [here](https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch) to get this addressed. I recommend to grab a video of the siren or audio not working as well, as this will help for the call you make to support! Let us know how this goes. :)

    0

    04-05-2020 10:16:02

    • T

      I’m Experiencing the same situation what was the solution?

      0

      09-07-2020 11:58:09

        W

        mine as well, siren and speaker completely inoperable tested with multiple phones tablets and pc

        0

        23-09-2020 06:02:07

        W

        Ring support is sending me a replacement as mine is still under warranty, all I did was called and went through troubleshooting pretty simple process

        1

        23-09-2020 06:39:39

    • L

      Mine have the same problem as well

      0

      19-04-2021 07:45:38

      • U

        Is there any remedy for this issue? All 3 of mine, the speaker stopped working.

        0

        15-03-2023 02:07:26

        • J

          Hi @user39426. As mentioned in the solution, if you have tried the troubleshooting steps mentioned above and are still having the same concern, give our support team a call for further assistance.

          0

          16-03-2023 05:34:39

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