Ring Security Cameras
Indoor Camera speaker not working
There was a thread on this before and it got closed. My audio out of the indoor cam suddenly stopped working a couple of weeks ago, presumably after a ring update and no troubleshooting could repair it. I called ring and they said sorry, you’re out of warranty but here’s a discount code to purchase a new one! How about the ring engineers release a patch to fix this bug because I’m clearly not the only customer with this issue.
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02-08-2023 10:11:26
Responses (3)
- A
Just happened to me and she didn't even give me the discount code to order a new one. Just said she could offer me a 35% discount. If it keeps happening it definitely seems like a THEM problem.
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28-10-2023 05:50:23
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- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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27-11-2023 05:50:36
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Caitlyn_Ring
Hi @RingUser1985. For audio issues, I typically recommend the troubleshooting tips listed in [this article](https://support.ring.com/hc/en-us/articles/360050175212-Fixing-Audio-and-Sound-Issues-on-Your-Ring-Device). You can also complete a full reset of your Indoor Cam by holding down the setup button for 20 seconds before walking through a new setup in the Ring app. Our support team likely walked you through all the applicable troubleshooting steps before checking the warranty and offering a discount code. Once a device is out of warranty, our support team is typically unable to process a replacement for issues that cannot be resolved through troubleshooting.
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07-08-2023 06:47:32
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