Hello all. I recently purchased a 3 pack Indoor Camera. I’ve had Ring Doorbell for years, so I figured some interior cameras to keep an eye on my small children would be a great idea. Setup for all 3 went great. However, my living room camera (no more than 3-5ft away from my router) just quit working 15 minutes into operation. Found out, via Ring Support, it quit just after completing it’s firmware update. This was annoying, but I’ve worked with computers and electronics long enough to know duds and Lemons exist. So, got a warranty replacement in the mail a week or so later. Used a different outlet, with a surge protector this time, and same distance from the router.
Exact. Same. Issue.
Now, this is beyond duds and Lemons. After reading everyone’s posts here, it’s obvious there is a major flaw in the manufacturing of these cameras if this many people have had the exact same issue. I’m glad Ring is not charging for the replacements, and providing a mail-return sticker for the duds.
But if you are doing these things, you (Ring) obviously recognize and acknowledge the severity of the issue. Why arnt all cameras tested prior to packaging to avoid these very inconsiderate and inconvenient situations?
My SECOND replacement is on the way. Hopefully this one works. If not, I’ll be returning all my cameras (and doorbell) and going to Google’s Nest product line.